Data Protection

1111vd's Privacy Policy — Your data is safe with us

1111vd makes protecting users' personal information its top priority. This Privacy Policy explains what data we collect, how we store it, and who we share it with.

Last Updated: January 2026
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1 Introduction

Welcome to 1111vd. Our Privacy Policy explains in detail how your personal information is collected, used, and protected. By using 1111vd, you consent to this Privacy Policy.

1111vd is an internationally licensed online gaming platform offering Live Casino, Sports Betting, slots, and bingo services to users in Bangladesh. We place the highest priority on user privacy and comply with international data protection standards.

Important: This Privacy Policy may be updated at any time. If changes are made, we will post a notice on the site. We recommend checking this page periodically.

This policy has been developed in compliance with Bangladesh and international privacy laws. 1111vd never sells your information to third parties and does not share data with any marketing agencies without your consent.

2 What information we collect

We collect various types of information when you register and use our services at 1111vd. The details are outlined below:

Identity Information Full name, date of birth, nationality
Contact Information Mobile number, email address
Identity Documents NID, passport (for KYC verification)
Financial information Payment method, transaction history
Device Information IP address, browser, operating system
Gaming Information Game history, betting patterns, session duration

Please Note: 1111vd only collects information that is necessary to deliver services, ensure security, and meet legal obligations. We do not collect any unnecessary data.

Automatically collected data includes your browsing behavior, time spent on the site, click patterns, and cookie data. This information is used to improve site performance and personalize the user experience.

3 How Your Data Is Used

1111vd uses collected data for specific purposes. There is a clear reason behind every use, and data is never used for anything beyond what is required:

  • Account creation and management — for registration, login, and profile updates.
  • KYC verification — confirms age and identity to protect minors.
  • Payment Processing — to securely handle deposits and withdrawals.
  • Fraud Prevention — to detect and prevent suspicious activity.
  • Customer Support — to provide fast and effective resolution of your issues.
  • Promotional Offers — to send you bonuses and offers tailored to your preferences.
  • Legal compliance — to meet the requirements of regulatory authorities.
  • Site Improvement — analytics to enhance the user experience.

1111vd never shares your information with advertising agencies or third-party marketing platforms. Your data is used solely to improve our services.

4 Who Your Data Is Shared With

1111vd believes your data belongs to you. We never sell it to third parties. However, information may be shared in the following limited circumstances:

  • Payment Providers: For transactions made through Mobile Banking, Nagad, Rocket, or bank only.
  • KYC partners: Approved third-party agencies for identity verification purposes.
  • Law enforcement agencies: In response to a court order or a valid government request.
  • Game Providers: Minimum data required to operate Live Casino or slots games.
  • Security Services: Cybersecurity and fraud prevention partners.

1111vd never provides your password, credit card number, or complete financial details to any third party. If anyone requests this information and claims to be from 1111vd — it is a scam.

All third parties with whom data is shared are bound by our privacy agreements and may only use the data for specified purposes.

5 Cookies & Tracking Technologies

1111vd uses cookies to improve the website and app, and to personalize your experience. Cookies are small text files stored in your browser.

  • Essential cookies: To maintain login sessions and ensure security — these cannot be disabled.
  • Performance Cookies: Analytics cookies to understand which parts of the site are used most.
  • Functionality Cookies: To remember your language preferences and account settings.
  • Marketing Cookies: To show you relevant offers based on your preferences — with the option to opt out.

You can disable non-essential cookies through your browser settings. Note that some features may become limited as a result.

6 Data Security Measures

1111vd uses industry-standard technology and practices to protect your information. Our security framework operates continuously:

  • 256-bit SSL/TLS encryption — all data transfers are secured.
  • Encrypted Database — all stored data is kept in encrypted form.
  • Two-Factor Authentication (2FA) — an additional layer of security for your account.
  • 24/7 Security Monitoring — unusual activity detected instantly.
  • Regular Security Audits — reviewed by independent third-party experts.
  • Firewall & DDoS Protection — defense against external attacks.

Our security team works around the clock to ensure your information is never at risk. If any suspicious activity is detected, we notify you immediately.

7 How Long Your Data Is Retained

1111vd does not retain any information beyond the period necessary. Retention duration depends on the type of data and applicable legal obligations:

  • Account information: For the duration the account is active and up to 5 years after closure.
  • Financial transactions: Up to 7 years as required by law.
  • KYC documents: Up to 5 years after account closure.
  • Communication History: Up to 2 years after a support ticket is closed.
  • Marketing Consent: Until consent is withdrawn.

Once the designated retention period ends, your data is securely deleted or anonymized so that it can no longer be used to identify you.

8 Your privacy rights

Every 1111vd user has specific rights over their own data. Contact our support team to exercise these rights:

  • Right to Know: You can request to see what information we hold about you.
  • Right to Rectification: You can request that incorrect or outdated information be updated.
  • Right to Erasure: You may request deletion of your data under certain conditions.
  • Right to Restrict Processing: Request to restrict the use of your data for certain purposes.
  • Right to Portability: Access your data in a structured format.
  • Right to object: Request to opt out of marketing communications.

Due to legal obligations, some data may not be immediately deletable. In such cases, we will explain the reason.

9 Protection of minors' data

1111vd strictly prohibits registration and use of its services by anyone under 18. We never knowingly collect information from minors.

If we become aware that a minor has provided their information, we will immediately delete that data and suspend the account. If a parent or guardian becomes aware of such an account, please notify our support team.

Age is verified during the KYC process. If documents show the user is under 18, the account is immediately closed and all data is securely deleted.

10 Changes to the Policy

1111vd may update this Privacy Policy as needed. Notifications will be provided according to the nature of the changes:

  • Minor Changes — the "Last Updated" date at the top of the page will be revised.
  • Major Changes — a notification banner will be displayed on the site.
  • Material changes — advance notice will be sent to your registered email or mobile number.

Continued use of 1111vd after any changes have been made will be considered your acceptance of the updated policy. We recommend revisiting this page from time to time.

11 Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy, please contact us:

  • Live Chat — click the chat button in the bottom-right corner of the site, available 24/7 in Bengali.
  • Email — [email protected] (typically responded to within 24 hours).
  • Request access to or deletion of your data — send "Data Request" to our support team.

Our privacy team takes every concern seriously. An initial response is provided within 72 hours of receiving a request.

Why 1111vd Privacy Policy Separate

We don't just make promises — we back them up

End-to-End Encryption

Every transaction and data transfer is protected with 256-bit SSL encryption. Hackers and third parties will never be able to access your information.

Data Is Never Sold

1111vd never sells your personal information to third parties. Your data is used exclusively to improve our services.

Transparent KYC Process

Only the necessary information is collected during KYC verification. Documents are stored securely on encrypted servers after verification.

User Controls

You control what information is shared. Marketing consent can be withdrawn at any time, and you can request deletion of your data.

Child Protection Commitment

1111vd strictly enforces an 18+ policy. If a minor's information is found, the account is immediately closed and all associated data is deleted.

Retention for a Defined Period

Your data is securely deleted once it is no longer needed. We do not hold on to outdated data unnecessarily — this reflects our respect for your privacy.

Your Data Rights At a Glance

Your rights as a 1111vd user

Right to Know

You can request to know what information we hold about you and how it is being used — at any time.

Right to Rectification

Request a correction for inaccurate information. We will update it within 72 hours.

Right to Erasure

Requests to delete your data are accepted where there is no legal obligation to retain it.

Right to Data Portability

You can export your data in a structured format (CSV/JSON).

Right to object

You can object to marketing communications or specific data processing activities.

Right to Restriction

You may request that your data be used only for specific purposes — we will respect that request.

Privacy Policy Summary

Key Points at a Glance

Subject Description Status
Sale of Data to Third Parties Sold to advertising agencies or data brokers No
SSL encryption 256-bit TLS on all data transfers Active
Unsubscribe from Marketing Emails Consent Withdrawal Options Available
Data Deletion Request Absent a legal obligation Conditional
Cookie Controls Option to disable all non-essential cookies Yes
Data Export Export your own data in CSV/JSON format Possible
Collection of minors' data Retaining data of users under 18 Prohibited
24/7 Security Monitoring Round-the-Clock Cybersecurity Team Active

Privacy Frequently Asked Questions

No, never. 1111vd does not sell your data to any advertising agencies, data brokers, or third parties. Only limited information is shared with approved partners for the purpose of delivering our services, and they are bound by confidentiality agreements.

Most data can be deleted. However, due to legal obligations, financial transaction records must be retained for up to 7 years. Send a "Data Deletion Request" to our support team and we will let you know in detail what can be removed and what must be kept.

Your KYC documents are stored on servers secured with 256-bit encryption. Only authorized personnel may access them for specific purposes. Third-party KYC providers are bound by our confidentiality agreement and may not use the information beyond the scope of verification.

Let our support team know via live chat or email and we will stop all marketing communications. This typically takes effect within 24 hours. Please note that important account-related messages (security alerts, transaction confirmations) cannot be turned off.

In the event of a data breach, 1111vd will notify affected users via their registered email or mobile number within 72 hours, as required by law. We will transparently communicate what information was affected and what steps you should take.
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Play with Peace of Mind — your data is safe with us

Your privacy is our top priority at 1111vd. Register now and enjoy a secure gaming experience.

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